Manage Packet Capture Sessions

Go to Manage > Client Monitor & Diagnosis > Packet Capture.

The Packet Capture tab includes:

Packet Capture is a client monitoring feature where administrator, operator, and help desk roles have full-access. Monitor roles have read-only access to monitoring.

View Packet Capture Sessions

By default, the Packet Capture tab displays a list of all sessions in tabular form.

Packet Capture List Column Headings describes the type of information displayed under each column and any actions that a user can employ.

Table 1. Packet Capture List Column Headings
Column Heading Description
Status Indicates the operational status of sessions:
  • In-progress - grey bead
  • Successfully completed - green bead
  • Partially completed - yellow bead

  • Failed - red bead

    Note:

    Hover over the red bead to view the failure reason description.
Session Name Displays the name that ExtremeCloud IQ automatically assigns to the session when it starts. The name includes the session start time.
Host Name Displays the Host Name of the AP targeted for Packet Capture operations.
Interface Identifies the AP's interface(s) targeted for Packet Capture operations.
Location Identifies the location of the AP (city, building address, floor number).
Start Time Displays the time when the session started.
End Time Displays the time when the session ended.
Download

This field provides links to PCAP files generated for individual interfaces on an AP that is targeted in a Packet Capture session. The files are uploaded to ExtremeCloud IQ and, if Upload to CloudShark is enabled, the files are uploaded there too.

Possible links in this field include the following:

  • If Upload to CloudShark is enabled, a link to the PCAP file on CloudShark displays.

  • If Upload to CloudShark is disabled, a link to the PCAP file stored in ExtremeCloud IQ displays.

  • If the user selects the check box associated with a Packet Capture session and then selects , the system displays a link to a tar file containing all the individual PCAP files generated for a session and uploaded to ExtremeCloud IQ.

Links to PCAP files are also provided through the Read Only view of the Packet Capture session configuration. Select a Packet Capture session in the list, then select to access the links.

Note: If the uploading of PCAP files from the AP to ExtremeCloud IQ fails, select to retry the upload.

To narrow the list of sessions displayed:

To view the settings for a Packet Capture session, select the session in the list, then select .

Add and Stop a Packet Capture Session

Select to add a New Packet Capture session.

Select to stop a Packet Capture session that is in progress.

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